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Repeat Supplies of Medicine

In some cases, with the Doctor’s consent, you may obtain repeat prescriptions from the receptionist. You may either hand in the print-out attached to your previous prescription, or there is a request slip for completion at reception; put it in the box provided in Reception or post it to us.

You can also order prescriptions online. Please see/speak to receptionist who will print off password and details. Once this has been done, online requests can be made via the following link:
systemonline

We will send your prescription by post if you include a stamped addressed envelope.

TO ENSURE ACCURACY, WE DO NOT ACCEPT TELEPHONED REQUESTS.

Prescriptions will be ready for collection after 48 hours or 2 working days. (Please note if you hand your request in on a Friday it will not be ready until Tuesday).

If you are unable to pick up your prescription, you can send a stamped addressed envelope and your prescription will be posted to you. The local Chemists do offer a collection and delivery service, which you must arrange yourself by contacting the chemist of your choice; we do not arrange this for you.

Prescriptions will not be given to children under 16 years.

Drug Names

Our policy is to use generic names wherever possible. Many companies produce the same product under different brand names. Generic names avoid confusion and are included in all labelling in smaller print under the brand name.

Do You Pay for Your Prescriptions?

Prescriptions are free for:

  • Men and women over sixty
  • Pregnant women with a valid maternity certificate
  • Children under sixteen or up to nineteen in full-time education
  • Mothers of babies under twelve months
  • People who receive income support (check list on Form P11 from Social Security or Post Office)
  • People with family credit
  • Certain chronic conditions

If you are not entitled to free prescriptions, a ‘season ticket’ may save you money. This is a pre-payment certificate, please ask Reception for details.